We are sorry that you did not receive your package. It is possible that the delivery driver delivered the package to a safe place or to a neighbor's place.
Check the outside of your property as the package may have been left in a secure location. It is also worth checking the delivery information on the tracking system as the delivery images captured by the driver may help determine where the package was left.
Please also ask your neighbors, as the driver may have left the package with them.
If after checking the above, you still need help, please contact our customer service department as we will be happy to assist you.
- Dėkojame už atsiliepimą. Jei norite pasiūlyti šio turinio patobulinimus, galite anonimiškai pasidalinti savo mintimis su straipsnio autoriumi žemiau. Tačiau ši forma nebus perduota klientų aptarnavimo skyriui, todėl mes negalėsime atsakyti į jūsų klausimus.
Jei jums reikalinga klientų aptarnavimo komandos pagalba, spauskite mygtuką „Susisiekite su mumis“.
